1. Who we are
Empyre Communications is a communications and marketing agency based at 18C6 I-Rise Tower, Barsha Heights, Dubai, United Arab Emirates. For website enquiries and applications, Empyre Communications determines why and how your personal information is processed.
2. Information we collect
New Business enquiries
We may collect your name, telephone number, email address, company, industry, selected services, message, and an optional brief or supporting file.
Careers applications
We may collect your name, telephone number, email address, role of interest, LinkedIn or portfolio URL, message, CV, portfolio, and other information you choose to include.
Creator Network profiles
If you ask to join our Creator Network, we may collect your name, public or creator name, contact details, nationality or citizenship, current city, country of residence, gifting address, languages, social-profile links and follower counts, content categories, audience information, representation details, and an optional media kit or rate card.
Website and security information
Subject to the consent settings approved for launch, we may collect technical information such as device and browser type, approximate location, pages viewed, referral information, cookie identifiers, form-security signals, and diagnostic or security logs. Please avoid including unnecessary sensitive information in messages or files.
3. Why we use it
- To verify that you control the email address used for a submission.
- To review, route and respond to business enquiries.
- To evaluate Careers applications and communicate about relevant opportunities.
- To assess and organize potential creators, match Creator Network profiles with relevant campaigns, events, gifting opportunities and collaborations, maintain relationship and reliability records, prevent duplicate creator profiles, and contact creators or their authorized representatives about relevant opportunities.
- To create controlled workflow records and prevent duplicate submissions.
- To protect the website, uploads and users from fraud, spam, malware and misuse.
- To understand and improve website performance and campaigns where the required consent or other lawful basis applies.
- To meet legal obligations and establish or defend legal claims.
Submitting a form does not subscribe you to marketing. Any future marketing permission should be requested separately. A Creator Network submission does not guarantee selection or create an employment, agency or campaign relationship.
4. Who may receive it
Access is limited to authorized Empyre personnel and service providers that support website hosting, security, private file handling and malware scanning, transactional email, workflow management through Asana, analytics, advertising measurement, and Microsoft Clarity session diagnostics. Providers may process information only for the service they provide and under appropriate safeguards. Cloudmersive processes uploaded file content solely to provide malware and content-threat scanning before the file enters Empyre's submission workflow.
We may also disclose information when required by law, to protect legal rights or safety, or as part of a legitimate corporate transaction subject to suitable confidentiality protections. We do not sell personal information.
5. International processing
Some service providers may store or process information outside the UAE. Where this occurs, Empyre will use the transfer mechanism and contractual or organizational safeguards required for the relevant processing and destination.
6. Retention schedule
We keep information only as long as it is reasonably needed for the purpose described, legal requirements, security, or dispute handling. The following are our standard retention periods:
| Record | Proposed period | Reason |
|---|---|---|
| Unverified submissions and files | 7 days | Allow verification/resend, then remove incomplete submissions. |
| New Business enquiries | 24 months after the last meaningful contact | Follow-up, relationship history and duplicate prevention. |
| Unsuccessful Careers applications | 6 months after the process closes | Recruitment administration and short-term reconsideration. |
| Creator Network profiles | 24 months after the last meaningful interaction or profile update | Campaign matching, relationship history and duplicate prevention. |
| Technical/security logs | 90 days | Investigation, abuse prevention and reliability. |
| Encrypted rolling backups | 30 days | Disaster recovery, after which backups rotate out. |
Optional Creator Network files are removed from the website's temporary private storage after delivery to the approved workflow and then remain subject to the receiving system's access and retention controls.
Records connected to an active client relationship, employment, a legal obligation or a dispute may be retained under the applicable operational or legal schedule. A deletion request may not remove information that must lawfully be retained, and deleted information may remain in protected rotating backups until those backups expire.
7. Cookies, analytics and advertising
The website uses essential security and functionality technologies. The website displays controls to Accept All, Reject Non-Essential or Manage Preferences. Google Tag Manager, Google Analytics, Google Ads measurement and Microsoft Clarity remain disabled unless the visitor enables non-essential measurement tools.
Visitors can reopen Cookie Preferences from the website footer. Form names, email addresses, telephone numbers, messages, filenames, CV contents and verification tokens must not be sent to analytics, advertising or session-replay tools.
8. How we protect information
Empyre applies proportionate administrative and technical safeguards, including encrypted transport, least-privilege access, server-side validation, private non-executable upload storage, rate limiting or anti-spam controls, audit and failure monitoring, backups, and provider access reviews. Uploaded files are checked for allowed type, size, content signature and document structure, stored under randomised names in private non-executable storage, and sent securely to Cloudmersive for transient malware and content-threat scanning before Empyre accepts or forwards them. A file is rejected if scanning does not return an explicit clean result. Cloudmersive may process uploaded file content in the configured North American service region and states that its stateless APIs do not retain payload data after the transaction completes. Safeguards may evolve as providers and risks change. No internet service can guarantee absolute security.
9. Your choices and rights
Subject to applicable law, you may ask what personal information we hold about you, request access or a copy, correct inaccurate information, ask for deletion or restricted processing, object to certain processing, request data portability or transfer where applicable, or withdraw consent where consent is the basis used. Withdrawing consent does not affect processing already carried out lawfully. A creator may also ask to withdraw their profile from the Creator Network, subject to applicable legal-retention exceptions.
We may need to verify your identity before completing a request. You may also raise a concern with the competent data-protection authority.
10. Contact and updates
For privacy questions or requests, email privacy@empyrecommunications.com or write to Empyre Communications, 18C6 I-Rise Tower, Barsha Heights, Dubai, UAE.
We may update this policy when our website, providers or legal obligations change. The current version and effective date will appear at the top of this page.